Wednesday, October 13, 2021




"When hearing aids were first mentioned, I pictured myself as that old geezer at the back of the church with the whistling ear trumpet." Roger Taylor

I’ve been wearing hearing aids for about a year now. My son Paul, who studied audiology and hearing deficiencies in college, said hearing aids would help address my tinnitus (that constant ringing in my ears) as well as my difficulty hearing certain tones. He also presented me with studies showing that unaddressed hearing loss can lead to early dementia. It was primarily that fear that drove me to take action on this issue and sign up to wear hearing aids.

My concerns about appearances almost kept me from taking the plunge. I think hearing aids make me look older and handicapped. While they have helped with my hearing and the tinnitus, the jury is still out on preventing early dementia. When I can’t remember someone’s name or where I left my keys, I sometimes worry that it may be creeping up on me sooner than I hoped.

There’s one feature I do like: they warn me when I need to replace the batteries. When the power is getting low, I hear this deep, gravely male voice saying, “Low Battery.” In a few minutes, I get the message again: “Low Battery.” I’ve learned to act promptly on that message because if I don’t, my hearing aids will soon be dead.

I’ve often thought it would be helpful if I could get a “Low Battery” alert when needed for other parts of my life. For example:

  • When I’m driving on a long trip and start to get fatigued, it would be great if I got a “Low Battery” message encouraging me to pull over and rest a bit.   Take time to take a nature break, stretch my legs, and grab a snack, before I resume my journey.
  • When I’ve been putting in long hours on a grinding project and it seems that my productivity is waning and my mental acuity is fading, it would help to get a “Low Battery” warning suggesting that I’ll actually get more done if I step away from the task at hand. Try some mindless diversion and let my brain recharge, then go back to work.
  • When I’ve been a bit casual with my prayers, my scripture reading, and my spiritual well-being, it would be uplifting to receive a “Low Battery” alarm advising me to not allow worldly cares to crowd out the things of the soul. Get back to strengthening and nourishing my inner and eternal self every day.
  • When I’ve spent too much time focused on my own activities and haven’t given Marcie sufficient attention, it would be sweet to receive a “Low Battery” alert reminding me that my most important relationship mustn’t be ignored. Set aside my own interests and spend delightful time chatting with my wife, watching one of our favorite shows, and spending unrestricted time focused just on her.

Yes, it would be grand to be alerted whenever I might be wandering off the path. Just a friendly little “Low Battery” warning. That would give me the chance to correct my course and keep heading in a positive direction.

Is there a piece of your life in which a “Low Battery” alert would be useful?

Wednesday, September 15, 2021



“Grandchildren are God’s way of compensating us for growing old.” -Mary H. Waldrip  


I’ve enjoyed an abundance of grandparenting blessings lately.

Our granddaughter Sophie called while we were dealing with Covid to check on us and to wish us a prompt recovery.  She’s out on her own now, quite grownup, so this was self-initiated, not something her mother prompted her to do.  She simply wanted to express her love and concern for us.  It was a treat to hear from her and learn about her current and future plans.  Her brothers Henry and Eli are likewise thoughtful about our needs and concerns.

Our grandson Walker came to visit us a week ago Sunday.  He’s completing an intensive program for learning Italian in preparation for going to Rome as a missionary for our church.  He spoke in church recently and displayed a very mature understanding of the purpose of life and an appreciation for this grand opportunity he has to make a difference in the world.  It is so marvelous when grandchildren grow up and we see they have their heads on straight, given all the craziness in the world today.


This past weekend I visited my four grandchildren who live in Logan, Utah, primarily to attend Matthew’s baptism.  Afterwards, he stood and expressed in his own words his sweet feelings in taking this important step in his life.  I also was able to spend delightful time with his three sisters, Daisy, Penny, and Ella.  It was wonderful to see that all four are growing up to be helpful, caring human beings and beautiful people, both inside and out.

At the moment, no one knows where our grandchildren's individual journeys may take them.  I think their parents are doing a great job helping them use their agency wisely, but the jury is still out.  Even if some make choices that make us scratch our heads, we nevertheless love them and rejoice in our relationships with each one.  They are ours and we're happy that they will be in our lives forever.

As any grandparent knows, the best part of our role is that you can enjoy the fun and happiness of a close relationship with little accountability for how they’re behaving.  With our children, we had to be constantly vigilant to make sure we were bringing them up right.  Not so with the next generation — no micromanagement duties there.  We can actually be pals with them. We can play with them and spoil them. “Being grandparents sufficiently removes us from the responsibilities so that we can be friends.” Allan Frome

Someone famously quipped that if they knew how great it was to have grandchildren compared to the labor of raising children, they would have had grandchildren first.  I suspect, however, that it is not the ORDER in which they come, but OUR AGE when they arrive in our lives.  By the time we reach grandparent age, we’ve mellowed and we’ve learned what really matters in life.  We’ve learned to stop sweating the small stuff.  Youngsters are not fundamentally different whether they’re our children or our grandchildren; WE are different.

Yes, there’s something magical about the time we spend with grandchildren.  And there’s also something magical about recognizing who we’ve become by the time we become grandparents. Being with grandchildren allows us to discover how much WE’VE grown since we raised their parents. When we see ourselves reflected in our grandchildren’s eyes, we like who we’ve become. 

Wednesday, September 1, 2021



If the Covid-19 virus were a person, he would be a shrewd and deadly enemy.  Beyond his capacity to be spread by people who have no idea they are infectious, and his ability to surreptitiously infect and then maim or kill whoever catches it, one of his most cunning and successful tactics was to explode upon the scene smack in the middle of one of the most contentious and divisive election years ever. 

The result of this uncanny timing was that EVERYTHING that ANYBODY said or did to try to address this horrible plague was doubted, ridiculed, scorned, derided, belittled, questioned, resisted, ignored, bemocked, etc., by someone on either side of the political divide.  The fight OVER the response to the Covid seemed to far overshadow the fight WITH the Covid.  Who knows how we as a country might have fared if we had been working together on this problem?

Thus, when I state that I’m grateful for the vaccine, I fully expect full-throated boos or cheers from whichever side of this contentious issue you might find yourself.  But please hear me out before you either throw me on your shoulders and carry me about the arena (on the one hand) or shove me down and trample me under your feet (on the other hand).  I merely want to share my personal experience.

Let me say right up front that I do not think anyone should be compelled to take the vaccine if they do not wish to.  But I hope more people will choose to do so.  For me, I believe it saved my life.

Marcie’s mother had died of Covid in April 2020 while she was in a nursing home, so we knew of the disease’s sudden and deadly impact.  Because of her death, my wife and I were fully primed to receive the vaccine when it became available.

We were aware that the vaccine might only work about 9 times out of 10, meaning we were protected but not impervious.  We recognized that, due to the speed of the vaccine’s development, there was some risk of a flaw in its structure.  And as the virus mutated and morphed over time, we understood that the vaccine would need to be boosted and tweaked, just as with the flu shot each season. 

Notwithstanding these risks, we signed up for the vaccine as soon as it was available.  I consider the timely arrival of the vaccine to be truly miraculous.  The primary reason was that I have a high-risk precondition, a long-standing lung condition that made any significant threat to my lungs and respiratory system very dangerous for me. 

To explain, about 20 years ago I was mis-diagnosed with rheumatoid arthritis and treated with a heavy immunosuppressant called methotrexate.  That winter, due to a suppressed immune system, a simple case of bronchitis mushroomed into double pneumonia, double pleurisy, double pleural effusions, and ultimately double open-chest lung surgeries called thoracotomies (the surgeon cuts through the ribs, not the breast bone like an open chest heart surgery).  Those operations were necessary to deal with my twisted, fluid-filled lungs so they could return to their normal position.  Unfortunately, as a result of the scraping, scarring, and healing, my lungs and my pleura ended up being permanently fused together.  (I once heard the medical term for this condition, but I lost it.  If you know it, please tell me again.)  That condition reduces my lung capacity, leaves me short of breath, and makes it so I cannot run or function at high altitude.

Consequently, when the vaccine became available, I was an early adopter. Being vaccinated gave us far more confidence in returning to normal life. After a few months, to be honest, we got a bit casual about the whole Covid thing.  Like many, we were mostly blind to the arrival of the Delta variant.  That was a game-changer, greatly increasing the risk for everyone of catching Covid, including those who are vaccinated. 

Our cavalier attitude was a bad mistake.  About three weeks ago, Marcie and I both caught Covid, probably from a church meeting.  It’s been a difficult ordeal, but fortunately — and we attribute this to our vaccinations — we each had relatively mild cases.  We escaped the critical lung involvement and did not have to go to the hospital.  We isolated at home and cared for each other. The infections did not affect our breathing.   That’s a big deal for me, because if the Covid had gone to my lungs, I believe it could have caused irreparable damage.  We were prescribed steroids, cough suppressants, antibiotics for residual infections, and a handful of other meds, and we made it to the other side in one piece.  Marcie especially had some difficult symptoms, but we were always grateful we could breathe.

I’m no doctor, but my understanding is that usually the Covid virus initially attacks the head and throat areas, because the vaccine creates less residual immunity there.  In an unvaccinated person, the virus then heads for the lungs and respiratory system.  However, when a person is vaccinated, the virus does not get to the chest and the rest of the body because that’s where the vaccine has built up greater immunity.  That explanation seems to fit what we experienced.

I’m happy to report that we have now both tested negative, are feeling much better, and seem to have only a few lingering symptoms, except a tendency to enjoy long naps (although that may be a side-effect of my age and not the Covid).  We’re so thankful for family and friends who have prayed for us and who have monitored our well-being during this time.  We feel very blessed for our recovery, and we’re especially grateful we chose to get the vaccination.  If you’re still on the fence on this issue, I urge you go get vaccinated.  It may just save your life.

Wednesday, August 4, 2021

WEDNESDAY WISDOM: What Kind of Farewell Party Do You Want?



"Don't cry because it's over. Smile because it happened." Dr. Seuss

One of my wife’s cousins recently passed away, and we respectfully attended a “celebration of his life.” He was a laid-back but very outgoing kind of fellow who mostly took life in stride. Fittingly, the farewell gathering wasn’t held at a church but instead at a sports bar, one of his favorite hang-outs. Appropriate attire was not jackets and ties, but flowered shirts and shorts or slacks.  There were no hymns and sermons; actually, there was no program of any kind, unless you can call a series of impromptu toasts a “program.” Instead, his friends and family and dozens of old high school buddies met and mingled, shared drinks and stories of him, all to the sound of rock songs on the loudspeakers in a large open room circumscribed with a dozen giant-screen TV showing baseball, soccer, golf, and the Olympics. The conversation was as loud as the music, and everyone seemed to have their favorite memory about the deceased.

In other words, it was HIS kind of party at HIS kind of place.

I’ve begun to think that, besides a religious service for us when we pass, we ought to also leave instructions for the kind of farewell party we want friends and family to attend in our memory. It’s fun to consider the possibilities . . . .

Are you a great cook, or someone who loved wonderful food? Party instructions could say: Everyone bring a special dish (along with copies of the recipe to share); the hosts will provide sampling plates, serving utensils, and appropriate beverages. Perhaps we could put together a little recipe book from the Farewell Party, including several of the best cooking tips from the dearly departed.

Are you an avid fisherman? Party instructions could say: Bring your rod and reel and tackle for a fishing tournament during the day. Equipment provided for those who don’t have their own. That evening we’ll all gather for a fish fry. Everyone will share their favorite fishing stories around the fire. Special prizes for the largest fish caught and the biggest whopper (true or not) told afterwards.

Are you an earnest gardener? Party instructions could say: Bring a trowel or small shovel and your down-and-dirty clothes because we’re going to plant 2,000 daffodil bulbs around the flower garden of the dearly departed. After the planting, we’ll have a picnic in a near-by park. (We actually did this several years ago in honor of one of my wife’s great-aunts.)

Are you a musician, or a lover of music? Party instructions could say: Bring your talent and your instrument (piano provided; piano players, please leave yours home) and let’s jam. Note: the dearly departed’s favorite genre of music should be identified in the invitation so as not to create an awkward clash of styles. Play until your fingers fall off and everyone is hoarse. Singing and dancing are definitely encouraged.  Party food provided by the hosts.

Are you big into barbeque? Party instructions could say: Bring your grills, smokers, and cookers and your favorite types of meat, and get down for some serious BBQ competition. There will be tasting and judging for best BBQ in honor of the deceased. The hosts will provide the side dishes and drinks.

Are you crazy about crafts? Party instructions could say: The dearly departed invites all her family and friends to gather for a crafting celebration with one or more of the following different types of crafts: painting/coloring, jewelry making, cross-stitch, crocheting, embroidery, friendship bracelets, knitting, macrame, needlepoint, quilting, sewing, tie-dye, calligraphy, card making, origami, papier-mâché, scrapbooking, stamping, pottery, stained glass, leatherwork, beadwork, and pressed flower craft. In other words, there will be something for everyone. If there’s any time left after all that, we’ll enjoy a light lunch.

Do you love service projects and philanthropy? Party instructions could say: To honor the dearly departed, we’ll be serving at a soup kitchen, a food pantry, or a children’s cancer hospital. In lieu of flowers, please make a donation to a charity of your choice. We’ll gather later to share why we support the charities we each chose.

Are you a passionate shopper? Party instructions could say: Bring $20 and gather at the outlet mall, regular mall, or thrift shop. Guests will be challenged to buy something that is TOTALLY THEM within an hour. After the shopping spree, each shopper will present their purchases, with prizes awarded to the top three “TOTALLY THEM” purchases that are best reflective of the dearly departed. Heavy refreshments to be provided.

Are you a super sports fan? Party instructions could say: We have a block of tickets for the big game — we sure hope your team wins! Be sure to wear your team colors. Hot dogs, popcorn, pretzels, (cracker jacks?) and your favorite beverages for everyone. Later, let’s gather for a highlight reel of the dearly departed’s favorite sporting moments.

Are you a dead-serious genealogist? Party instructions could say: Bring your pedigree charts, family group sheets, and historic photographs, and let’s figure out how we’re related and who has the most interesting/roguish/distinguished ancestors. A sampling of historic foods will wind up the evening.

Do you love poetry? Party instructions could say: Have you written any poetry, or do you have a favorite piece you can recite or read? Bring to the gathering in the community room of the library, where we’ll celebrate those who have a way with poem, for better or for “verse.” There’s surely someone out there who can still recite The Cremation of Sam Magee or Casey at the Bat. Lemonade and tea cookies afterwards.

* * * * *

I could go on and on, but you get the point. Create a celebration of your life, one that will send you out in style. Let it be an event that will have everyone grateful they knew you, an occasion to remember your stories and personality. As Dr. Seuss said, let’s not cry because it’s over; let’s smile and laugh that it happened at all. Celebrate life!

* * * * *

On second thought, why should the festivities happen after we’re dead? Jeff Goldblum commented: "Amazing tradition. They throw a great party for you on the one day they know you can’t come." Let's turn that around and make it happen while we're still able to attend.  Why should WE miss all the fun? 

We shouldn’t let such a fine occasion go to waste. Garrison Keillor famously said, "They say such nice things about people at their funerals that it makes me sad to realize that I’m going to miss mine by just a few days." Why don’t we plan our own farewell party to suit our own tastes, and then invite our friends and family while we’re still alive? That way, we won’t miss all the nice things people might have to say about US.

Wednesday, July 14, 2021

Wednesday Wisdom: Eatin' Cherries and Spittin' Seeds



"If you wish to be happy for a year, plant a garden. If you wish to be happy for a lifetime, plant a tree ." Jim Morris

One of my favorite snack foods is cherries. I love their sweetness when they are plump and dark red, almost black. Mmm-good!

I became addicted to cherries early in life. I grew up in a place called Fruitland, New Mexico, on a farm with acres and acres of fruit trees, as well as a small dairy. Apples, peaches, and pears were our cash crops, but we also had several other varieties of fruit, mostly for personal and household consumption: cherries, plums, nectarines, crab apples, etc. Fresh fruit was a big part of our lives then, especially cherries when the season was right.

Cherries get ripe in the middle of summer, long before the apples are ready. In the heat of the day, we boys would sometimes shirk our chores and sneak into the orchard to see if the cherries were sweet enough to eat. When they were, we’d climb up to a tall branch where the ripest fruit was within easy reach, make ourselves a little perch, and spend an hour or so just chilling, eatin’ cherries and spittin’ seeds.

The deep red juice would stain our fingers and our lips, and perhaps the shoulders of our T-shirts where we would wipe our faces without thinking when the juice ran out the sides of our mouths. (When we later arrived home for supper, there would be no hiding where we had been all afternoon.)

As children, we gave no thought to how those cherries — and the cherry trees on which they grew — came to be. 

It never occurred to us to realize that they must have been planted decades earlier by our grandfather when he first bought the farm. It was beyond our comprehension that he, along with our father and our aunts and uncles as youngsters, dug the holes into which the saplings were planted, and gave them fertilizer, and made sure they were irrigated during those hot, dry New Mexico summers. We didn’t recognize that they were strategically hidden deep within the apple orchards, far from the road so those passing by wouldn’t be tempted to stop and snitch a few. 

No, the only thing we thought about was how plump and sweet and juicy and dark red the cherries were as we spent hours perched in the tree, just eatin’ cherries and spittin’ seeds.

* * * * *

As we go through life, how often are we like those little boys, sitting in a cherry tree enjoying the fruits of another’s labors, totally unmindful of the legacy others have left us? How many times have we been unknowingly blessed because of our predecessors’ past service and sacrifice? Warren Buffet said, “Someone's sitting in the shade today because someone planted a tree a long time ago.”

My brothers and I were able to eat cherries because Grandpa Farnsworth and his children planted and nourished those trees. I grew up in a comfortable home that was built and maintained by my parents. I attended schools established and funded by others. I was taught and mentored and encouraged along the way by a host of others looking to plant seeds in me they hoped would sprout and grow in the future, perhaps even beyond their lifetimes. I was born in a country richly blessed with freedom, opportunity, and abundance because many brave men and women gave their Lives, their Fortunes, and their sacred Honor to build and protect the greatest nation the world has ever known.

When we become aware of how indebted we are to those who came before us, we also recognize how impossible it is to adequately repay their sacrifice and generosity. It is beyond our puny ability, as Abraham Lincoln said, to dedicate, to consecrate, to hallow, what they have done.

But we can do at least two things: We can express our gratitude, both in word and deed. And we can pay it forward

We can thankfully, appreciatively, plant trees and tend them, not for ourselves, but for those who will follow us. We can make sure our children and grandchildren — or even someone else’s children and grandchildren — have the chance, literally or figuratively, to perch themselves in the top branches of a mature fruit tree and spend hours and hours just eatin’ cherries and spittin’ seeds.

Wednesday, June 23, 2021

WEDNESDAY WISDOM: That's Unacceptable


"Doing nothing meant leaving things exactly the way they were, and that was unacceptable." Caroline Goode

Marcie and I recently had a staycation in Orlando. We enjoyed a great morning and a lovely lunch, and then we checked in around 3 p.m. at a large, well-known Orlando resort hotel

In making the reservation, I had taken special care to reserve a room with a king-size bed and a no-threshold shower to accommodate Marcie’s wheelchair. I even passed up other desirable hotels because they couldn’t commit to that configuration. A few days before our get-away, wanting to avoid any mix-ups, I made certain to confirm “king bed, roll-in shower” with the hotel’s “Social Media Concierge” IN WRITING.

What a surprise, then, when we got to our room to find a bathtub instead of a no-threshold shower. The tub didn’t even have grab bars.

I immediately called the front desk to let them know of their mistake. A nice employee listened to my concerns, put me on hold, and then came back to report they had a room with a no-threshold shower and two queen-size beds.

I told them that wouldn’t work.

“But that’s all that we have available,” the front-desk person said. 

“No, we need a room with a king-size bed and a roll-in shower. That’s what I reserved, and confirmed in writing, and nothing else is acceptable.”

“I’m sorry, but that’s all there is,” she insisted.

I replied, “This hotel has over 1,500 rooms, and you’re telling me you don’t have a room with a king-size bed and a no-threshold shower? That’s not possible.”

The conversation went nowhere from there.

Once it became obvious that talking with the check-in clerk was fruitless, I asked to speak to her manager. 

The manager listened kindly and patiently, and repeated the earlier proposal of “two queens and a roll-in shower,” because “that’s all we have available.”

I insisted that her answer was unacceptable, whereupon she said “well, let me check.”

She returned to the call a minute or two later to say, “Yes, we have a room with a king-size bed and a roll-in shower, but it needs to be cleaned up. I will have housekeeping expedite the cleaning and let you know when it’s ready.” She took my cell number, but unfortunately, I did not write down her name.

The bellman showed up with our luggage, but we explained the situation and asked him to hold on to it because we didn’t want to schlepp the luggage and our two wheelchairs, etc. when we were reassigned rooms. We were okay just waiting in the mis-assigned room without our luggage. 

Then we waited.

And waited.

And waited.

We never dreamed we’d wait almost two hours without hearing anything from anyone. By then, my patience had expired. I called the front desk, where I continued to get the runaround. I asked again for the manager. The manager picked up and I repeated my story.

She interrupted me and said she was the same person I had spoken with earlier, and that our room was still not ready. I then asked to speak to her manager, because obviously she didn’t have the clout to get an “expeditious” room cleaning after nearly two hours. At that point, she acknowledged she was actually the manager for the whole hotel. 

Flabbergasted, I proceeded to suggest that her hotel’s procedures needed revamping because two hours was clearly too long to keep paying guests waiting for their room, especially with “expedited” room clean-up. I told her my wife was tired of all the nonsense and was ready to find somewhere else to stay, or just go home. I made a passing reference to the Americans with Disabilities Act, since our request was all about accommodating a guest with disabilities, and reiterated that the hotel’s response was UNACCEPTABLE.

She said to give her 10 minutes and she would fix the problem, and asked if she could treat us to dinner at any of the hotel’s fine restaurants? Which one would be your preference?

I said, “Get us into our room and then we can talk about dinner.”

She hung up and within a minute, she called back to say our room was ready, and the bellman would take us and our luggage there momentarily. She recommended their world-class steak restaurant for a complimentary dinner. 

In no time, we were whisked to our new room with a king-size bed and roll-in shower. The bellman gave us the hotel manager’s card, the restaurant manager’s name, and an early reservation where we could order anything on the menu, at their expense.

Our dining experience was exceptional. The food was fantastic and the wait staff swarmed around us the whole time, making sure our every whim was satisfied promptly and cordially. When I asked for the check, our server waived us off. “It’s on the house.”

Nice recovery, hotel manager.

But important questions remain:  Why did it take so long for her to actually address my request, and why did I have to express serious unhappiness before any meaningful response? Why were we sent to the wrong room in the first place, and why did they continue to offer me something (a queen-bed room) when I repeatedly told them that was UNACCEPTABLE? Why was the correct room suddenly available in less than a minute after my second call? Why didn’t they call me when it was first ready, instead of leaving us to cool our heels for nearly two hours?

In the end, their mistake, neglect, inaction, and attempt to smooth things over cost them an expensive dinner, and made us question ever wanting to stay there again. They definitely ruined our plans for the evening.

Five years ago, I wrote a Wednesday Wisdom article summarizing a rule of thumb from Frank Day, the Chairman and CEO of Trustmark National Bank. It seems relevant in this situation.

Back in the 1980s, I was Vice-President and Trust Officer at Trustmark National Bank. The CEO, Frank Day, was a great champion of integrity and attentive customer service. He taught that, given the nature of humans and machines, things will sometimes go awry. But when they do, it’s imperative that we spring into action to address the problem and redress any harm done as soon as possible. Call today, not tomorrow. Go to your customer, tell him the truth, and figure out how to make him whole. Mr. Day’s mantra still rings in my ears: "Mistakes happen. It’s okay to be wrong. JUST DON’T BE WRONG LONG!” 

I hope I can remember his advice when I’m the one who makes the mistake. The old saying that “a stitch in time saves nine” is factually and mathematically correct, especially when it comes to personal and business relationships. Postponing reconciliation increases the infection and allows the wound to fester, making it nine or ten times harder to eventually heal. The sooner we own our mistake, reach out to the person aggrieved, and search for ways to make things right, the easier and less costly it is to patch things up. 

We’re grateful for the complimentary dinner, but we’re sorry it had to come to that. We wish the hotel and their staff lived by Frank Day’s advice: Don’t be wrong long. 


Wednesday, June 9, 2021

WEDNESDAY WISDOM: Allstar Piano Movers - Doing What No One Else Wants to Do



"When you choose your fields of labor, go where nobody else is willing to go ." Mary Lyon

Our son, Evan playing his great-grandmother’s piano in Harmony.

Marcie and I are downsizing and we recently gave our beloved baby grand piano to our son, Evan, who lives in Atlanta. This piano originally belonged to his great-grandmother over a hundred years ago. Back in the 1980s it played a cameo role in a PBS feature film called Courtship that was filmed at Marcie’s grandmother’s home in Brookhaven, Mississippi. It has served four generations of piano players, including my wife and her siblings, and all six of our children. 

It was given to us about 40 years ago. Needless to say, my wife, Marcie, is very fond of the piano. Seeing it leave our house was a bittersweet experience for her, even though she knew it was headed to a wonderful new home. 

That raised the question of moving it to Atlanta.

Anyone who has ever moved a baby grand knows that is no small feat. Not only are they very heavy, but they have an awkward shape. My 69-year-old back was personally dreading playing any part in the project. One wrong move can mean disaster for the piano, the movers, or both, as illustrated here:

Fortunately, Evan decided to call in some professional help. He phoned several movers in the Atlanta and Orlando areas to check on their prices and availability. He and my daughter Kate (who overheard Evan’s calls) both reported that most of the people he talked to were less than enthusiastic about taking on the job. All, that is, except Curtis Harris.

Curtis answered the phone energetically. “Yes, sir,” he said, “we would be happy to help you move that piano. Tell me more about it. Where are we taking it? What is your time frame?”

Since his prices were fair and because of his upbeat attitude, Evan hired him for the job and made an appointment for pickup at our house.

Five minutes before the appointed hour, Curtis Harris rang our doorbell, introduced himself and his brother, and said they were there to move the piano. Marcie and I watched them work their magic, quickly removing the legs and the pedals, carefully wrapping the piano itself and all the parts, and gliding the heavy body out the door and into the truck — seemingly with very little effort.

As they worked, we found out about them and Curtis’ company, Allstar Piano Movers LLC. We learned that the brothers were originally from Connecticut, but moved to Atlanta to take care of their elderly grandmother. Curtis worked for another company for ten years and then started his own business. Moving pianos is all they do. 

From their base in Georgia, they cover 12 states. By all appearances their business is very successful. For example, they were picking up three pianos that morning in Orlando and moving them to Atlanta.

I asked Curtis to tell me his secret. He said his success stems from keeping his word (like showing up on time), being upbeat and cheerful, and, most importantly, doing what others aren’t willing to do. “I found something no one else wanted to do — moving pianos — and worked to become the best around. Now I have virtually more work than I can handle.”

Curtis knows how much other people hate the idea of moving a piano, so he created a niche for himself doing that. His perspective is similar to football great Jerry Rice’s attitude: “Today I will do what others won’t, so tomorrow I can accomplish what others can’t.” 

We’re delighted we found Curtis and Allstar Piano Movers LLC. He made a hard job easy for us. Based on what I learned from Curtis, I now have a new suggestion for anyone thinking of going into business for themselves: Find something no one else wants to do and learn to do it well.

We can happily report that Curtis delivered the hundred-year-old baby grand safely to its new home in Atlanta and set it up for Evan to play, as shown below. Mission accomplished!

Evan playing his piano at his home in Atlanta.